Travel Booking Workflow

Overview

What it is

A booking workflow for travel teams that need to capture requests, organize follow-ups, and keep customers moving through the process.

Problem

What needed solving

Travel inquiries can become messy when quote requests, customer details, and operational notes live in separate channels.

Solution

How I approached it

I designed a focused flow for capturing customer intent, structuring travel details, and preparing the backend for future integrations.

Results

Current impact

• Cleaner lead intake
• Reduced manual lookup
• Ready for API integrations